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Sales Terms

GENERAL CONDITIONS
All prices include VAT

RETURN POLICY
Ranpollo.it offers customers a 100% money back guarantee.
If you are not satisfied with your purchase, you may return it for a full refund.

The law provides customers with a right to return purchased items within 14 days of receiving the goods.
To return an item, please follow the procedure below:
Send an email to info@ranpollo.it.
All items must be returned intact, inside their original box and properly sealed in protective packaging.
The buyer must pay for return shipping.

When returning goods, customers can choose one of the following options:

  • Replace items with other products
  • Receive in-store credit of equal value to the returned items
  • Receive a full refund via wire transfer

The cost of return shipping for defective items is covered entirely by Ranpollo.it.